Shipping policy

CAMAC Store Shipping Policy
Last updated: October 16, 2026

Thank you for shopping with CAMAC Store. Our products are made and shipped by trusted partners, so your order may come from different locations. Here is what to expect.

Order processing
Most orders are processed within 1–5 business days. Camac Originals and personalized items are printed to order and may need 2–7 business days before they ship. Weekends and holidays are not business days.

Estimated delivery times (after processing)
• Camac Originals (tees, crop tops, mugs, bottles and other printed items): usually 3–8 business days within the United States.
• Fashion, bags and accessories shipped from our international partner warehouse: usually 8–20 business days to the United States and Canada, and 10–25 business days to the Caribbean and other countries.
Delivery times are estimates and are not guaranteed.

Shipping rates
• United States: $8 standard shipping, free standard shipping on orders of $70 or more.
• Canada: $12 standard shipping, free on orders of $99 or more.
• Caribbean (including Haiti, the Dominican Republic and Jamaica): $20 flat rate, or DHL Express at the rate shown at checkout.
• Other countries: calculated at checkout.
Camac Originals print items ship separately at their own flat rate, shown at checkout, and are not included in the free-shipping offers. Your exact shipping cost is always shown at checkout before you pay.

Multiple packages
If your order contains products from different partners, you may receive more than one package, on different days.

Tracking
You will receive a tracking number by email once your order ships. Please allow a few days for tracking information to update, especially for international shipments.

Incorrect shipping address
Please double-check your address before placing your order. Contact us as soon as possible if you notice an error; once an order has entered production or shipped, we may not be able to change it.

Lost, delayed or damaged packages
Carrier delays caused by weather, holidays, customs or other circumstances outside our control can happen. If your package appears lost or arrives damaged, email 818prodz@gmail.com with your order number and photos when applicable, and we will make it right.

Customs, duties and taxes
International orders may be subject to customs duties, taxes or fees charged by the destination country. Unless stated otherwise at checkout, these charges are the responsibility of the customer.